Get the most out of your new hires with these best practices for employee onboarding. Learn how to set up an optimized process that will help engage, motivate and increase productivity.
New employees are the lifeblood of any business. As such, onboarding is the single most important process for ensuring new hires have the best possible start. A successful onboarding experience is key to helping your staff fully understand their job and feel like part of the team right away. In turn, this will increase employee satisfaction and retention levels while improving productivity and your bottom line.
To help you master this process, here are eight best practices to optimize and improve new employee onboarding.
1. Use Technology To Your Advantage
Technology can be an invaluable tool when it comes to onboarding new employees. It can help automate mundane tasks, like filling out forms and collecting signatures, while saving you time with useful tools like a resume keyword scanner. That way, you can easily find the perfect candidate from your pool of applications, and start onboarding immediately.
Consider leveraging tools such as virtual training platforms or interactive gamification software to create a more enjoyable and efficient onboarding process for your new employees.
2. Start Onboarding Before Their First Day
The onboarding process shouldn’t just begin on day one; it should start well before that. Make sure you do everything you can to make a great first impression before they arrive.
For example, send out an introductory email before their start date so they have an idea of what to expect, and perhaps even include some “getting started” tasks that can be completed prior to arrival. This will give them a head start on the onboarding process.
Breaking up onboarding into stages helps to ensure that you cover all of the important information in an organized manner. Different departments within the organization should have their own onboarding processes so that each employee receives tailored training depending on their position and responsibilities.
2. Collect Any Information Beforehand
Make sure you collect all necessary forms and paperwork in advance so they don’t need to spend hours completing it on their first day. This includes tax forms, background checks, health insurance information, etc.
If possible, send these documents digitally for completion prior to the employee’s first day.
3. Assign Your New Hire A Mentor Or Buddy
Assigning new hires a mentor or buddy is a great way to ensure they feel welcome and included. Having a peer to answer their questions or show them the ropes can be incredibly helpful in getting up to speed quickly.
This will also provide them with an advocate who is invested in their success, helping to create a positive work environment right off the bat.
4. Set Clear Goals And Expectations From The Start
Setting clear goals and expectations early on ensures that everyone involved is on the same page and working towards common objectives. Make sure these are established during onboarding so there is no confusion later down the line.
Additionally, be sure to explain how these goals tie into the company’s overall mission and vision—this will help new hires better understand their role within the organization and give them a sense of purpose.
5. Provide Comprehensive Training
When it comes to onboarding new staff, providing comprehensive training is key for helping them understand the job and how it fits into your organization’s overall mission.
Make sure you cover all the necessary topics—including company policies, products or services offered, customer service expectations, etc.—as well as provide hands-on training so they can put their knowledge into practice. This will help ensure that they learn quickly and are up-to-speed in no time.
Give new hires insight into the company’s history and values, as this will help them understand why the organization does what it does. This can be done through a presentation or video with high-level executives from the organization, or through written materials such as brochures or pamphlets.
6. Use eLearning Platforms
eLearning platforms can be a great asset when onboarding new employees since they allow you to give them access to information immediately while also providing a platform where they can ask questions and get feedback from peers or supervisors.
This will help ensure that employees are learning in a way that makes sense to them and that they have the support network needed to succeed.
7. Conduct Regular Check-ins
Offering regularly scheduled check-ins is important to ensure new hires feel supported throughout their onboarding process. These check-ins should cover topics such as progress toward goals, feedback on performance, and any areas where they may need additional help or guidance.
Doing this will give you an opportunity to make sure your new hire feels confident and capable, while also helping them stay motivated and engaged with their work.
8. Encourage Socialization
Give new hires the opportunity to get to know their colleagues socially. This will make them feel more comfortable in their new work environment and ensure that they don’t feel isolated during the early days of onboarding.
Try setting up an online or in-person meetup for new hires so that they can socialize with one another before beginning their roles within the organization.
9. Offer Incentives
Offering incentives to new hires during onboarding can help motivate them and make the process more enjoyable. This could include things like gift cards, discounts on company products, or other rewards for completing training modules or demonstrating proficiency in their role.
Companies should look for creative ways to reward employees for their hard work during onboarding and acknowledge the effort they’ve put into becoming a part of the team. Consider offering bonuses such as extra vacation days, tickets to local events, gift baskets, or any other unique rewards that would be meaningful to your new hires—this will show them that you value their efforts and appreciate them being a part of the organization.
Onboarding new employees is one of the most important processes in any business, so taking the time to optimize this process will pay dividends down the road.
By following these practices, you can create a more effective and enjoyable onboarding experience for all involved. This will help ensure that new hires feel welcome and part of the team right away, helping to increase employee retention and productivity in the long run.