Last week, I was invited to a meet and greet event hosted by King Soopers to preview some really exciting changes to how you can shop online for your groceries. King Soopers is one of our local supermarkets, and it just made sense for me to attend because I shop there frequently. It’s within close proximity to my home, and I also love the convenience and prices of both organic and non-organic items, so I jumped in my car and drove the over 1-hour journey to hear what exciting new changes were going to take place, and what a change it was, at least for me. It was my pleasure to hear that King Soopers was now introducing a brand new service called ClickList, which would allow me to order my essentials online and pick them up at the store at my convenience. We had King Soopers representatives explain to us how it all works.
First, you will need to visit KingSoopers.com/ClickList to create your free online account. There is no minimum or maximum purchase account, but there is a $4.95 service charge per order. However, your first three order fees are waived. At this time, the only valid forms of payment are credit and debit cards.
Next, you would select a participating location and place your online order. There are more than 40,000 items to choose from, and they’re not just limited to dry goods. You can order:
- Fresh Produce
- Meat and Seafood
- Dry Goods
- Beer and Wine (however the person picking up the order must have a valid driver’s license)
You then choose a convenient time slot for pickup within a one-hour window. Pick-up hours are 8 a.m. to 9 p.m., 7 days a week. However, orders placed by midnight can be picked up as early as 8 a.m. the next day.
Once your order is submitted, there is a dedicated ClickList employee who carefully chooses your time and then stores it in the proper temperature zone until you arrive to pick up your order.
To retrieve your order, you will drive to a convenient, clearly marked pick-up area in the front or side of the store to notify the ClickList team of your arrival. The ClickList employee then delivers your order to the car in branded ClickList plastic bags within minutes of your arrival.
So here are some questions you may be asking yourself and I’m here to provide those answers.
How do you know you’ll get the freshest items available in terms of produce, meat, and seafood?
Quality is their top priority, and your ClickList employee will hand-select produce, meat, and seafood items for your order with great care. These items will then be stored appropriately (including refrigeration or freezing) until it’s time to load them into your car.
Can you use ClickList on your mobile device?
Yes, you can! You can access the ClickList service on your mobile device at KingSooper.com/ClickList. However, ClickList is not yet available on the mobile app.
What if an item in my order is out of stock in the store?
While King Soopers strives to keep all items in stock, the item you’ve selected may occasionally be out of stock. ClickList employees are trained to make a proper substitution for out-of-stock items, so you will always have the items that you need, as close to your original order as possible. However, you have the option to allow or not allow substitutions when you place your order, so it’s all up to you.
Is home delivery available?
At this time, yes but only in select areas.
How do you redeem coupons?
If you have digital coupons already loaded onto your King Soopers loyalty card, they will be automatically applied to your order and will be discounted from your total at pick up.
What about prescriptions?
At this time, prescriptions cannot be added to your ClickList orders.
What if you’re not satisfied with something when you get home?
If you’re not 100% satisfied with your order, please connect with your store manager or call King Soopers Customer Connect at 1-800-576-4377, Monday through Friday, 7 am–8 pm CST, and Saturday and Sunday, 9 am–5:30 pm CST, and they will do their best to make it right.
When will ClickList launch at my store?
More stores are being added to the ClickList service all the time. To find out when a ClickList comes to a store near you, sign up to receive emails.
While I love shopping in-store and personally picking out my own fruits and vegetables, there are times when I’m not able to make it out of the house. For example, when I have a sick kiddo or two on my hands, the King Soopers ClickList will come in handy at those times and will also give me extra hours during the day to do other things as well. Waiving the fee for the first 3 orders is also another incentive for you to give them a try and see if they work for you. While my local King Soopers doesn’t currently offer this option, I can’t wait until they do and will be checking.
If you have a local King Soopers nearby, sign up for ClickList and give them a try today! What do you have to lose?