Last week I was invited to a meet and greet event hosted by King Soopers to preview some really exciting changes to how you can shop online for your groceries. King Soopers is one of our local supermarket and it just made sense for me to attend because I shop there frequently. It's within close proximity to my home and I also love the convenience and the prices of both organic and non-organic items, so I jumped in my car and drove the over 1hr journey to hear what exciting new changes were going to take place, and what a change it was, at least for me it was. It was my pleasure to hear that King Soopers was now introducing a brand new service called ClickList which would allow me to order my essentials online and pick up at the store at my convenience. We had King Soopers representatives explain to us how it all works.
First you would need to visit KingSoopers.com/ClickList to create your free online account. There is no minimum or maximum purchase account but there is a $4.95 service charge per order. However, your first three orders fee is waived. At this time the only valid form of payment is credit and debit cards.
Next you would select a participating location and place your online order. There are more than 40,000 items to choose from and they're not just limited to dry good. You can order -
- Fresh Produce
- Meat and Seafood
- Dry Goods
- Beer and Wine (however the person picking up the order must have a valid driver's license)
You then choose a convenient time slot for pickup within a one hour window. Pick-up hours are 8am to 9pm , 7 days a week. However, orders placed by midnight can be picked up as early as 8am the next day.
Once your order is submitted, there is a dedicated ClickList employee who carefully chooses your time and then store them in a proper temperature zone until you arrive to pick up your order.
To retrieve your oder, you will drive to a convenient, clearly marked pick-up area in the front or side of the store to notify the ClickList team of your arrival. The ClickList employee with then deliver your oder to the car, in branded ClickList plastic bags within minutes of your arrival.
So here are some questions you may be asking yourself and I'm here to provide those answers.
How do you know you'll get the freshest items available in terms of produce, meat and seafood?
Quality is their top priority and your ClickList employee will hand-select produce, meat and seafood items for your oder with great care. These items will then be stored appropriately (including refrigeration or freezing) until it's time to load them in your car.
Can you use ClickList on your mobile device?
Yes, you can! You can access the ClickList service on your mobile device at KingSooper.com/ClickList, however ClickList is not yet available on the mobile app.
What if an item in my order is out of stock in the store?
While King Soopers strives to keep all items in stock, an item you've selected may occasionally be out of stock. ClickList employees are trained to make proper substitution for out of stock items, so you will always have the items that you need, as close to your original order as possible. However, you have the option to allow or not allow substitutions when you place your order, so it's all up to you.
Is home delivery available?
At this time, yes but only in select areas.
How do you redeem coupons?
If you have digital coupons already loaded to your King Soopers loyalty card, they will be automatically applied to your order and will be discounted from your total at pickup.
What about prescriptions?
At this time, prescriptions cannot be added to your ClickList orders.
What if you're not satisfied with something when you get home?
If you're not 100% satisfied with your order, please connect with your store manage or call King Soopers Customer Connect at 1-800-576-4377, Monday through Friday, 71m - 8pm CST, and Saturday and Sunday, 9am - 5:30pm CST and they will do their best to make it right.
When will ClickList launch at my store?
More stores are being added to the ClickList service all the time. To find out when a ClickList comes to a store near you, sign up to receive emails.
While I love shopping in store and personally picking out my own fruits/veggies etc., there are times when I'm not able to make it out the house. Times for example when I have a sick kiddo or two on my hand. The King Soopers ClickList will come in handy at those times and also will give me extra hours during the day to do other things as well. Waiving the first 3 orders is also another incentive for you to give them a try and see if they would work for you. While my local King Soopers don't currently offer this option, I can't wait until they do and will be checking.
If you have a local King Soopers near by sign up for ClickList and give them a try today! What do you have to lose?